Last Updated: [Insert Date]
Welcome to Mud Hole Shop at fishersgear.com. By accessing our website and purchasing our premium rod-building components, you agree to these Terms and Conditions. Please read them carefully before placing your order.
1. Our Customers
Mud Hole Shop caters to professional and hobbyist rod builders who demand precision components for crafting high-quality fishing rods. Our products are designed for customers who value:
- Premium materials like aluminum butts and carbon composites
- Specialized components for custom rod building
- Professional-grade adhesives and finishing products
- Durable apparel and accessories for fishing enthusiasts
2. Website Use and Intellectual Property
2.1 Access and Account Security
You may use our website for lawful purposes only. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and current information
2.2 Intellectual Property Rights
All content on fishersgear.com, including:
- Product designs and specifications
- Images and descriptions
- Branding and logos
are the exclusive property of Mud Hole Shop and protected by intellectual property laws. Unauthorized use is prohibited.
3. Products and Services
3.1 Product Descriptions
We strive for accuracy in describing our rod-building components including:
- Aluminum butts and carbon composites
- Casting seats and cork rings
- Adhesives & finishing products
- Color preservers and treated components
However, slight variations may occur. Contact us at [email protected] for clarification before ordering.
3.2 Custom Products
The following custom products cannot be returned:
- Custom-cut materials (carbon & composites, aluminum butts)
- Personalized apparel & accessories
- Color-treated components
4. Ordering and Payment
4.1 Order Process
When you place an order:
- You receive an order confirmation email
- We process orders within 1-2 business days
- You’ll receive tracking information upon shipment
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You agree to provide current, complete payment information and authorize us to charge your selected payment method.
4.3 Pricing and Taxes
All prices are in USD. You are responsible for:
- Any applicable customs duties or import taxes
- Verifying the total before completing your purchase
5. Shipping and Delivery
5.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx (10-15 business days)
- Free Shipping: For orders over $50 via EMS (15-25 business days)
We ship worldwide except to certain remote areas and parts of Asia.
5.2 Delivery Responsibilities
Once delivered:
- You assume responsibility for the products
- Report any shipping damage within 48 hours
- Ensure someone is available to receive the package
6. Returns and Refunds
6.1 Return Policy
You may return most items within 15 days if:
- Products are unused and in original packaging
- All tags/labels are attached
- You include proof of purchase
6.2 Return Process
- Contact us within 15 days at [email protected]
- Wait for return authorization (2 business days)
- Package items securely in original packaging
- Ship to: Mud Hole Shop Returns, 3818 Benson Park Drive, Verden, US 73092
6.3 Refund Timeline
- Processing: 3-5 business days after receipt
- Credit Cards: 5-10 business days after processing
- PayPal: 3-5 business days after processing
Original shipping fees are non-refundable unless the return is due to our error.
7. Limitations of Liability
Mud Hole Shop shall not be liable for:
- Delays beyond our reasonable control
- Incorrect use of rod-building components
- Customs delays or import restrictions
- Consequential damages from product use
8. Governing Law
These Terms shall be governed by the laws of the United States and the state of [Insert State]. Any disputes shall be resolved in the courts of Verden, US.
9. Changes to Terms
We may update these Terms periodically. The updated version will be posted on our website with a new effective date.
10. Contact Us
For questions about these Terms or our products:
Email: [email protected]
Address: 3818 Benson Park Drive, Verden, US 73092
Thank you for choosing Mud Hole Shop for your rod-building needs. We’re committed to providing the same precision and quality in our service that we build into our products.
