Term and Conditions

Last Updated: [Insert Date]

1. Our Customers

Mud Hole Shop caters to professional and hobbyist rod builders who demand precision components for crafting high-quality fishing rods. Our products are designed for customers who value:

• Premium materials like aluminum butts and carbon composites
• Specialized components for custom rod building
• Professional-grade adhesives and finishing products
• Durable apparel and accessories for fishing enthusiasts

2. Website Use and Intellectual Property

2.1 Access and Account Security

You may use our website for lawful purposes only. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information

2.2 Intellectual Property Rights

All content on fishersgear.com, including:

• Product designs and specifications
• Images and descriptions
• Branding and logos

are the exclusive property of Mud Hole Shop and protected by intellectual property laws. Unauthorized use is prohibited.

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in describing our rod-building components including:

• Aluminum butts and carbon composites
• Casting seats and cork rings
• Adhesives & finishing products
• Color preservers and treated components

However, slight variations may occur. Contact us at [email protected] for clarification before ordering.

3.2 Custom Products

The following custom products cannot be returned:

• Custom-cut materials (carbon & composites, aluminum butts)
• Personalized apparel & accessories
• Color-treated components

4. Ordering and Payment

4.1 Order Process

When you place an order:

• You receive an order confirmation email
• We process orders within 1-2 business days
• You’ll receive tracking information upon shipment

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete payment information and authorize us to charge your selected payment method.

4.3 Pricing and Taxes

All prices are in USD. You are responsible for:

• Any applicable customs duties or import taxes
• Verifying the total before completing your purchase

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

We ship worldwide except to certain remote areas and parts of Asia.

5.2 Delivery Responsibilities

Once delivered:

• You assume responsibility for the products
• Report any shipping damage within 48 hours
• Ensure someone is available to receive the package

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days if:

• Products are unused and in original packaging
• All tags/labels are attached
• You include proof of purchase

6.2 Return Process

1. Contact us within 15 days at [email protected]
2. Wait for return authorization (2 business days)
3. Package items securely in original packaging
4. Ship to: Mud Hole Shop Returns, 3818 Benson Park Drive, Verden, US 73092

6.3 Refund Timeline

• Processing: 3-5 business days after receipt
• Credit Cards: 5-10 business days after processing
• PayPal: 3-5 business days after processing

Original shipping fees are non-refundable unless the return is due to our error.

7. Limitations of Liability

Mud Hole Shop shall not be liable for:

• Delays beyond our reasonable control
• Incorrect use of rod-building components
• Customs delays or import restrictions
• Consequential damages from product use

8. Governing Law

These Terms shall be governed by the laws of the United States and the state of [Insert State]. Any disputes shall be resolved in the courts of Verden, US.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new effective date.

10. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Address: 3818 Benson Park Drive, Verden, US 73092