FAQ

We specialize in high-quality rod-building components including:

• Aluminum butts and butt caps
• Carbon and composite materials
• Casting seats and arbors
• Specialized adhesives and finishing products
• Cork rings and handle materials
• Color preservers and treated components
• Essential building components and tools

Our inventory is curated specifically for serious anglers and professional rod builders who demand precision in their craft.

We stand out because:

• We focus exclusively on quality rod-building components
• Our products are selected by and for professional rod builders
• We offer specialized materials not commonly found in general fishing stores
• Our global shipping ensures access to premium components worldwide
• We understand the specific needs of custom rod builders

We accept all major credit cards including:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed securely through our encrypted payment system.

Creating an account is simple:

1. Click on “My Account” at the top of any page
2. Select “Register”
3. Enter your email address and create a password
4. Fill in your shipping and billing information (you can update this later)
5. Click “Create Account”

With an account, you can track orders, save your preferences, and check out faster.

We offer two shipping methods tailored for fishing gear components:

Standard Shipping ($12.95):

• Processed in 1-2 business days
• Shipped via DHL or FedEx
• Delivery within 10-15 days after dispatch

Free Shipping (Orders over $50):

• Processed in 1-2 business days
• Shipped via EMS
• Delivery within 15-25 days after dispatch

Note: We currently cannot ship to some Asian countries and remote areas.

We take special care with fragile items:

• Cork rings and delicate components are individually wrapped
• Carbon composites and aluminum parts are secured with protective padding
• Adhesives and liquids are sealed and packed to prevent leaks
• All packages are reinforced for international shipping

Our packaging is designed by anglers who understand how important intact components are for your projects.

We stand behind our products with a 15-day return policy:

• You may return most items within 15 days of receipt
• Items must be in original, unused condition
• Custom or special-order items may not be returnable
• Please contact our customer service at [email protected] to initiate a return

Because we specialize in rod-building components, our team understands the specifications of fishing gear and will ensure a smooth return process.

We apologize for any inconvenience! Here’s what to do:

1. Contact us immediately at [email protected]
2. Include your order number and photos of the damaged/incorrect item
3. We’ll arrange for a replacement or refund as appropriate
4. For damaged items, you may need to return the product (we’ll cover return shipping)

Our goal is to resolve any issues quickly so you can get back to building your perfect fishing rod.

Yes! We ship worldwide with some exceptions:

• We currently cannot ship to some Asian countries
• Some remote areas may not be serviceable
• International orders are shipped via DHL, FedEx, or EMS depending on the shipping method selected
• All international shipments include tracking

Customs duties and taxes are the responsibility of the recipient and vary by country.

Delivery times vary by destination and shipping method:

Standard Shipping (DHL/FedEx): 10-15 days after dispatch

Free Shipping (EMS): 15-25 days after dispatch

Please note these are estimates and don’t include customs processing time, which varies by country.